{"id":21641,"date":"2024-10-25T21:00:02","date_gmt":"2024-10-25T21:00:02","guid":{"rendered":"https:\/\/www.helpdesk-lisboa.pt\/?p=21641"},"modified":"2026-08-15T14:01:43","modified_gmt":"2026-08-15T14:01:43","slug":"empresa-informatica-lisboa-suporte","status":"publish","type":"post","link":"https:\/\/www.informatica-lisboa.pt\/es\/manutencao-informatica\/empresa-informatica-lisboa-suporte\/","title":{"rendered":"Velv by OnRising ampl\u00eda el contrato IT Unlimited con DataRoad a 200 puestos (2024)"},"content":{"rendered":"<p><!-- dr-visual --><\/p>\n<p class=\"dr-meta\"><span>4 minutos de lectura<\/span><span>DataRoad<\/span><\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">En este art\u00edculo<\/p>\n<ol>\n<li><a href=\"#s-velv-by-onrising-escolhe-a-dataroad-para-manutenca\">Velv by OnRising escolhe a DataRoad para manuten\u00e7\u00e3o inform\u00e1tica\u2026<\/a><\/li>\n<li><a href=\"#s-servicos-it-assegurados-a-velv-by-onrising\">Servi\u00e7os IT assegurados \u00e0 Velv by OnRising<\/a><\/li>\n<li><a href=\"#s-sobre-a-velv-by-onrising\">Sobre a Velv by OnRising<\/a><\/li>\n<li><a href=\"#s-dataroad-excelencia-em-servicos-it-redes-e-consult\">DataRoad \u2014 Excel\u00eancia em Servi\u00e7os IT, Redes e Consultoria Inform\u00e1tica<\/a><\/li>\n<li><a href=\"#s-it-unlimited-suporte-informatico-premium-24-7\">IT Unlimited \u2014 Suporte Inform\u00e1tico Premium 24\/7<\/a><\/li>\n<li><a href=\"#s-dataroad-o-parceiro-tecnologico-ideal-para-empresa\">DataRoad: o parceiro tecnol\u00f3gico ideal para empresas em crescimento<\/a><\/li>\n<li><a href=\"#s-faq-perguntas-frequentes\">FAQ \u2014 Preguntas frecuentes<\/a><\/li>\n<li><a href=\"#s-quer-zero-preocupacoes-com-informatica-fale-connos\">\u00bfQuieres \u201ccero preocupaciones\u201d con la inform\u00e1tica? Ponte en contacto con nosotros<\/a><\/li>\n<\/ol>\n<\/div>\n<div class=\"dr-ficha\">\n<p class=\"dr-t\">Ficha del proyecto<\/p>\n<dl>\n<dt>Cliente<\/dt>\n<dd>Velv por OnRising<\/dd>\n<dt>Sector<\/dt>\n<dd>Empresas y oficinas<\/dd>\n<dt>Intervenci\u00f3n<\/dt>\n<dd>Red inal\u00e1mbrica empresarial \u00b7 Cortafuegos y seguridad \u00b7 Servidores e infraestructura \u00b7 Soporte TI Ilimitado<\/dd>\n<dt>A\u00f1o<\/dt>\n<dd>2024<\/dd>\n<\/dl>\n<\/div>\n<p><center><\/center><img decoding=\"async\" class=\"size-medium wp-image-21644 aligncenter\" src=\"https:\/\/www.helpdesk-lisboa.pt\/wp-content\/uploads\/2024\/11\/logo-velv-black-300x111.png\" alt=\"Velv Black \u2014 projeto de IT da DataRoad\" width=\"300\" height=\"111\" srcset=\"https:\/\/www.informatica-lisboa.pt\/wp-content\/uploads\/2024\/11\/logo-velv-black-300x111.png 300w, https:\/\/www.informatica-lisboa.pt\/wp-content\/uploads\/2024\/11\/logo-velv-black-768x284.png 768w, https:\/\/www.informatica-lisboa.pt\/wp-content\/uploads\/2024\/11\/logo-velv-black.png 1000w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/p>\n<style>\na {<br \/>    text-decoration: none;<br \/>    color: #464feb;<br \/>}<br \/>tr th, tr td {<br \/>    border: 1px solid #e6e6e6;<br \/>}<br \/>tr th {<br \/>    background-color: #f5f5f5;<br \/>}<br \/><\/style>\n<div>\n<h2 id=\"s-velv-by-onrising-escolhe-a-dataroad-para-manutenca\"><strong>Velv by OnRising escolhe a DataRoad para manuten\u00e7\u00e3o inform\u00e1tica especializada com contrato IT Unlimited e gest\u00e3o completa da sua infraestrutura tecnol\u00f3gica<\/strong><\/h2>\n<p>A <strong>DataRoad<\/strong> fue elegida por la <strong>Velv por OnRising<\/strong> para assegurar a <strong>manuten\u00e7\u00e3o inform\u00e1tica especializada<\/strong>, suporte t\u00e9cnico cont\u00ednuo e <strong>gest\u00e3o integral da sua infraestrutura IT<\/strong> mediante el contrato <strong>IT Unlimited<\/strong> \u2014 um servi\u00e7o premium de apoio inform\u00e1tico mensal que garante o funcionamento seguro, est\u00e1vel e eficiente de toda a rede inform\u00e1tica da empresa.<\/p>\n<p>Com este contrato anual, a DataRoad ser\u00e1 respons\u00e1vel por garantir o desempenho ininterrupto de cerca de <strong>200 postos de trabalho<\/strong>, <strong>firewall corporativa<\/strong>, <strong>rede wireless<\/strong>, sistemas de impress\u00e3o, servidores e conectividade \u00e0 internet. Tudo isto aliado a servi\u00e7os de <strong>monitorizaci\u00f3n proactiva<\/strong>, <strong>alarm\u00edstica avan\u00e7ada<\/strong>, <strong>reporting regular<\/strong> e <strong>suporte remoto imediato<\/strong>, assegurando a m\u00e1xima disponibilidade dos sistemas de informa\u00e7\u00e3o.<\/p>\n<hr \/>\n<h2 id=\"s-servicos-it-assegurados-a-velv-by-onrising\">\u2705 <strong>Servi\u00e7os IT assegurados \u00e0 Velv by OnRising<\/strong><\/h2>\n<p>A DataRoad ir\u00e1 garantir:<\/p>\n<ul>\n<li>\u2705 <strong>Soporte inform\u00e1tico permanente<\/strong> aos utilizadores e equipamentos<\/li>\n<li>\u2705 <strong>Gest\u00e3o da firewall<\/strong>, seguran\u00e7a de rede e pol\u00edticas de prote\u00e7\u00e3o<\/li>\n<li>\u2705 <strong>Administra\u00e7\u00e3o da rede wireless<\/strong> e conectividade empresarial<\/li>\n<li>\u2705 <strong>Assist\u00eancia a servidores, cloud e conectividade cr\u00edtica<\/strong><\/li>\n<li>\u2705 <strong>Mesa de servicio y mesa de ayuda<\/strong> com resposta r\u00e1pida<\/li>\n<li>\u2705 <strong>Supervisi\u00f3n 24 horas al d\u00eda, 7 d\u00edas a la semana<\/strong> dos sistemas inform\u00e1ticos<\/li>\n<li>\u2705 <strong>Alarm\u00edstica e reporting detalhado<\/strong><\/li>\n<li>\u2705 <strong>Manuten\u00e7\u00e3o inform\u00e1tica cont\u00ednua<\/strong>, preventiva e corretiva<\/li>\n<\/ul>\n<p>Agradecemos \u00e0 Velv by OnRising a confian\u00e7a nos nossos servi\u00e7os de <strong>consultor\u00eda inform\u00e1tica<\/strong>, <strong>gesti\u00f3n de redes<\/strong> e <strong>suporte inform\u00e1tico profissional<\/strong>.<\/p>\n<hr \/>\n<h2 id=\"s-sobre-a-velv-by-onrising\">\u2705 <strong>Sobre a Velv by OnRising<\/strong><\/h2>\n<p>A <strong>Velv por OnRising<\/strong> \u00e9 um dos principais players em <strong>desarrollo de software nearshore<\/strong> em Portugal, reconhecida pela elevada qualidade t\u00e9cnica, equipas multidisciplinares e cultura de inova\u00e7\u00e3o.<\/p>\n<p>Com escrit\u00f3rios no <strong>Oporto<\/strong>, <strong>Lisboa<\/strong> e agora tamb\u00e9m no <strong>R\u00edo de Janeiro (Brasil)<\/strong>, a empresa desenvolve projetos tecnol\u00f3gicos para clientes nacionais e internacionais, representando estes \u00faltimos <strong>45% da carteira total<\/strong>.<\/p>\n<p>A Velv conta com uma equipa multicultural de <strong>200 profesionales<\/strong>, destacando-se o facto de <strong>60% dos cargos de lideran\u00e7a<\/strong> e <strong>15% das fun\u00e7\u00f5es de programa\u00e7\u00e3o<\/strong> serem desempenhadas por mulheres \u2014 um marco relevante no setor tecnol\u00f3gico.<\/p>\n<p>A empresa tem hoje uma presen\u00e7a s\u00f3lida no mercado europeu, contribuindo ativamente para o desenvolvimento de solu\u00e7\u00f5es de sistemas de informa\u00e7\u00e3o em v\u00e1rios pa\u00edses.<\/p>\n<hr \/>\n<h2 id=\"s-dataroad-excelencia-em-servicos-it-redes-e-consult\">\u2705 <strong>DataRoad \u2014 Excel\u00eancia em Servi\u00e7os IT, Redes e Consultoria Inform\u00e1tica<\/strong><\/h2>\n<p>A DataRoad posiciona-se como uma empresa de refer\u00eancia na \u00e1rea das tecnologias de informa\u00e7\u00e3o, com:<\/p>\n<ul>\n<li><strong>Know\u2011how especializado e experi\u00eancia comprovada<\/strong><\/li>\n<li><strong>Certifica\u00e7\u00f5es de fabricantes l\u00edderes de mercado<\/strong><\/li>\n<li><strong>Equipa t\u00e9cnica altamente qualificada<\/strong><\/li>\n<li><strong>Projetos IT realizados em empresas de diferentes dimens\u00f5es e setores<\/strong><\/li>\n<li><strong>Especializa\u00e7\u00e3o em suporte inform\u00e1tico, redes, WiFi empresarial e seguran\u00e7a inform\u00e1tica<\/strong><\/li>\n<\/ul>\n<p>Nuestro compromiso es proporcionar <strong>servi\u00e7os de TI geridos<\/strong>, consultoria inform\u00e1tica e apoio especializado que <strong>superam as expectativas do cliente<\/strong>, garantindo efici\u00eancia, seguran\u00e7a, rapidez e continuidade operacional.<\/p>\n<hr \/>\n<h2 id=\"s-it-unlimited-suporte-informatico-premium-24-7\">\u2705 <strong>IT Unlimited \u2014 Suporte Inform\u00e1tico Premium 24\/7<\/strong><\/h2>\n<p>Mientras <strong>MSP (Proveedor de servicios gestionados)<\/strong>, a DataRoad disponibiliza o seu servi\u00e7o premium <strong>IT Unlimited<\/strong>, nos planos:<\/p>\n<h3><strong>\u2705 Premium<\/strong><\/h3>\n<h3><strong>\u2705 Premium 365 \u2013 24h\/dia, 7 dias\/semana, 365 dias\/ano<\/strong><\/h3>\n<p>Incluyendo:<\/p>\n<ul>\n<li>Monitoreo continuo<\/li>\n<li>Alarm\u00edstica autom\u00e1tica<\/li>\n<li>Reporting peri\u00f3dico<\/li>\n<li>Gest\u00e3o proativa de toda a infraestrutura<\/li>\n<li>Redu\u00e7\u00e3o de riscos e paragens<\/li>\n<li>Assist\u00eancia t\u00e9cnica especializada em regime ilimitado<\/li>\n<\/ul>\n<p>A combina\u00e7\u00e3o destes servi\u00e7os permite \u00e0s empresas operar com total confian\u00e7a e estabilidade.<\/p>\n<hr \/>\n<h2 id=\"s-dataroad-o-parceiro-tecnologico-ideal-para-empresa\">\u2705 <strong>DataRoad: o parceiro tecnol\u00f3gico ideal para empresas em crescimento<\/strong><\/h2>\n<p>Gra\u00e7as \u00e0 nossa ampla experi\u00eancia em:<\/p>\n<ul>\n<li>Redes inform\u00e1ticas<\/li>\n<li>Cortafuegos y seguridad<\/li>\n<li>Suporte inform\u00e1tico<\/li>\n<li>Wireless corporativo<\/li>\n<li>Consultor\u00eda inform\u00e1tica<\/li>\n<li>Servi\u00e7os geridos e monitoriza\u00e7\u00e3o 24\/7<\/li>\n<\/ul>\n<p>Somos o parceiro certo para empresas que procuram uma solu\u00e7\u00e3o completa, fi\u00e1vel e escal\u00e1vel.<\/p>\n<\/div>\n<h2 id=\"s-faq-perguntas-frequentes\">FAQ \u2014 Preguntas frecuentes<\/h2>\n<h3>\u00bfQu\u00e9 es el servicio IT Unlimited de DataRoad?<\/h3>\n<p>Es un servicio de <strong>asistencia inform\u00e1tica mensual<\/strong> que combina <strong>seguimiento<\/strong>, <strong>asistencia remota<\/strong>, gesti\u00f3n de alertas y generaci\u00f3n de informes para garantizar que los sistemas de la empresa funcionen de forma estable y previsible.<\/p>\n<h3>\u00bfIncluye IT Unlimited asistencia para redes y Wi-Fi empresarial?<\/h3>\n<p>S\u00ed. El servicio puede incluir <strong>red por cable\/inal\u00e1mbrica<\/strong>, conectividad, puntos de acceso y resoluci\u00f3n de problemas de rendimiento y disponibilidad, seg\u00fan el \u00e1mbito definido.<\/p>\n<h3>\u00bfSe realizan informes y un seguimiento continuo?<\/h3>\n<p>S\u00ed. DataRoad incluye <strong>informes<\/strong> y el seguimiento del entorno inform\u00e1tico, potenciando un enfoque proactivo.<\/p>\n<h3>\u00bfPara qu\u00e9 tipo de empresas resulta m\u00e1s adecuado?<\/h3>\n<p>Para empresas que valoran <strong>continuidad operativa<\/strong>, <strong>respuesta r\u00e1pida<\/strong>, <strong>coste previsto<\/strong> y un equipo especializado que supervisa las tecnolog\u00edas de la informaci\u00f3n de forma continua.<\/p>\n<style>\na {\n    text-decoration: none;\n    color: #464feb;\n}\ntr th, tr td {\n    border: 1px solid #e6e6e6;\n}\ntr th {\n    background-color: #f5f5f5;\n}\n<\/style>\n<div>\n<h2 id=\"s-quer-zero-preocupacoes-com-informatica-fale-connos\">\u00bfQuieres \u201ccero preocupaciones\u201d con la inform\u00e1tica? Ponte en contacto con nosotros<\/h2>\n<p>Si tu empresa necesita <strong>asistencia inform\u00e1tica mensual<\/strong>, <strong>externalizaci\u00f3n de TI<\/strong>, <strong>gesti\u00f3n de redes<\/strong>, <strong>seguimiento<\/strong> Y con un equipo preparado para garantizar la disponibilidad constante del servicio, DataRoad tiene el modelo ideal para ti.<\/p>\n<p>\u27a1\ufe0f <strong>Solicita un presupuesto a IT Unlimited<\/strong><br \/>\n\u27a1\ufe0f <strong>Solicita una evaluaci\u00f3n t\u00e9cnica<\/strong><br \/>\n\u27a1\ufe0f <strong>Habla con un experto de DataRoad<\/strong><\/p>\n<\/div>\n<p style=\"text-align: center;\"><span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"https:\/\/www.helpdesk-lisboa.pt\/servicos-informatica-a-empresas-lisboa\/\">Conhe\u00e7a aqui o nosso servi\u00e7o IT Unlimited &#8211; Suporte e servi\u00e7os de inform\u00e1tica para empresas<\/a><\/span><\/p>\n<p class=\"dr-service-cta\"><strong>\u00bfEst\u00e1 su red protegida contra amenazas?<\/strong> DataRoad implementa cortafuegos y soluciones de seguridad inform\u00e1tica a medida para cada empresa. <a href=\"https:\/\/www.helpdesk-lisboa.pt\/firewalls-seguranca-informatica\/\">Conozca m\u00e1s sobre nuestros servicios de seguridad inform\u00e1tica<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.helpdesk-lisboa.pt\/redes-wireless-instalacao\/\"><span class=\"dr-t\">\u00bfNecesitas una red wifi empresarial que no falle?<\/span><span class=\"dr-s\">Estudio de cobertura, WiFi 6 y WiFi 7, red aislada para visitantes y gesti\u00f3n centralizada.<\/span><span class=\"dr-b\">Ver servicio<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 Redes inform\u00e1ticas e inal\u00e1mbricas para empresas<\/h2>\n<p>A <strong>DataRoad<\/strong> es una empresa portuguesa de <strong>servicios inform\u00e1ticos gestionados (MSP)<\/strong>, con sede en Alfragide (Lisboa) y presencia activa en Oporto, Faro, Funchal, \u00c9vora, Set\u00fabal y Beja. Desde 2015 garantiza el buen funcionamiento de las infraestructuras de TI de empresas que no pueden permitirse interrupciones \u2014hoteles, cl\u00ednicas, embajadas, universidades, multinacionales y pymes exigentes\u2014 gracias a un equipo t\u00e9cnico certificado, una supervisi\u00f3n permanente y un servicio de asistencia 24\/7.<\/p>\n<p>DataRoad es especialista en <strong>redes inform\u00e1ticas empresariales<\/strong> \u2014 cableado estructurado y certificado, conmutaci\u00f3n de capa 3 y PoE, y redes inal\u00e1mbricas <strong>WiFi 6 y WiFi 7<\/strong> gestionadas en la nube. Cada proyecto comienza con un estudio in situ y un an\u00e1lisis de cobertura, para garantizar un rendimiento estable y una segmentaci\u00f3n segura entre la red interna, la red operativa y la red de visitantes.<\/p>\n<h2>Servicios de DataRoad<\/h2>\n<ul>\n<li><strong>IT Unlimited \u2014 asistencia inform\u00e1tica permanente<\/strong>: asistencia ilimitada a un precio fijo, tanto a distancia como presencial, con gesti\u00f3n de incidencias y respuesta r\u00e1pida.<\/li>\n<li><strong>Redes inform\u00e1ticas y cableado estructurado<\/strong>: dise\u00f1o, instalaci\u00f3n y certificaci\u00f3n de redes, conmutaci\u00f3n de capa 3 y PoE.<\/li>\n<li><strong>Redes inal\u00e1mbricas empresariales (WiFi 6 y WiFi 7)<\/strong>: estudio de cobertura, gesti\u00f3n en la nube y redes de visitantes aisladas.<\/li>\n<li><strong>Ciberseguridad y cortafuegos empresarial<\/strong>: protecci\u00f3n perimetral, control del tr\u00e1fico y mitigaci\u00f3n de amenazas.<\/li>\n<li><strong>Servidores, copias de seguridad y recuperaci\u00f3n ante desastres<\/strong>: servidores, NAS y copias de seguridad centralizadas.<\/li>\n<li><strong>Videovigilancia CCTV<\/strong>: sistemas de videovigilancia con grabaci\u00f3n continua.<\/li>\n<li><strong>Supervisi\u00f3n, alertas y generaci\u00f3n de informes<\/strong>: supervisi\u00f3n en tiempo real, alertas autom\u00e1ticas e intervenciones proactivas.<\/li>\n<li><strong>Asesoramiento y gesti\u00f3n de proyectos de TI<\/strong>: cambios en las instalaciones, nuevas unidades y modernizaci\u00f3n de las infraestructuras.<\/li>\n<li><strong>Compatibilidad multiplataforma<\/strong>: entornos Windows y Apple, con gesti\u00f3n integral del parque inform\u00e1tico.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Ponte en contacto con DataRoad<\/p>\n<p class=\"dr-d\">\u00bfQuiere saber si la red de su empresa est\u00e1 realmente protegida? Hacemos el levantamiento y presentamos una propuesta sin compromiso.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">Tel\u00e9fono<\/span><span class=\"dr-v\">351 211 459 950<\/span><span class=\"dr-n\">llamada a la red fija nacional<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Correo electr\u00f3nico<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">Env\u00edanos tu pedido<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.helpdesk-lisboa.pt\/firewalls-seguranca-informatica\/\">Solicitar una evaluaci\u00f3n de seguridad\u00bb<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Velv by OnRising ha elegido a DataRoad para el mantenimiento inform\u00e1tico especializado mediante el contrato IT Unlimited. Descubre el servicio.<\/p>","protected":false},"author":1,"featured_media":8061,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[72,56,75],"tags":[95,81],"class_list":["post-21641","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-it-unlimited-servicos-informatica","category-manutencao-informatica","category-redes-wireless-instalacao","tag-assistencia-informatica-servicos-informatica-lisboa","tag-assistencia-informatica-e-redes-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Velv by OnRising amplia o contrato IT Unlimited com a DataRoad para 200 postos (2024) \u2014 conhe\u00e7a este projeto de IT: redes, suporte e infraestrutura.\" \/>\n\t<meta name=\"robots\" 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